Returns Policy

Returns

NO RETURNS / NO REFUNDS / NO EXCHANGES ON SALE ITEMS PURCHASED EITHER AT OUR EVENTS OR ONLINE

Returns requiring a full refund will only be accepted within fourteen days of receipt.
Items must be returned in the same condition they were dispatched. 
Customer is responsible for return postage. 

We Strongly recommend you obtain a free certificate of postage from the Post Office as we are responsible for your parcel only once it has been received by us. Items lost in transit will not be treated as returned.

Kindly include a letter with your name, address, email address, daytime telephone number (if possible) and let us know what you are returning and why. 

Please ensure items are securely wrapped and send your return to:

Vz Collections
21, Mornington Avenue
Finchampstead
RG40 4UE

Exceptions:

We may reduce your refund of the price to reflect any reduction in the value of the goods. Circumstances under which this could be the case but not limited to are

  • Clothing with obvious signs of use
  • Any items not in its original condition, is damaged or missing parts for reasons not due to our error